Privacy Policy

Last Updated: June 29, 2026

Bardöt Beauty Boutique Ltd. (“Bardöt Beauty,” “we,” “us,” or “our”) is committed to protecting your privacy with discretion and care.

As a provider of medical aesthetic services in Alberta, Bardöt Beauty operates as a custodian under Alberta’s Health Information Act (“HIA”) and complies with its requirements respecting the collection, use, disclosure, retention, and safeguarding of health information.

This may include sharing information with regulated health care providers and authorized clinic personnel within your circle of care for assessment, treatment, follow-up, prescribing, and management of your health needs, in accordance with applicable privacy legislation.

This Privacy Policy explains how we collect, use, disclose, and protect personal and health information when you:

Visit our website (bardotbeauty.ca)

Book or receive services

Purchase products

Communicate with us

By using our website or services, you agree to the practices described below.

Interpretation and Definitions

Personal Information means information about an identifiable individual.

Health Information means diagnostic, treatment, and medical history information as defined under Alberta’s Health Information Act.

Service refers to our website and clinic services.

Service Providers means third parties who assist us in operating our business, including electronic medical record systems, payment processors, analytics tools, email platforms, and other operational support providers.

Information We Collect

A. Personal and Health Information Collected Directly From You

We collect personal and health information when necessary to:

Assess your suitability for treatment

Provide medical aesthetic services

Maintain clinical records

Arrange appointments

Process payments

Respond to inquiries

Provide follow-up care

Support prescribing and treatment management

Comply with legal and regulatory requirements

Information may include:

Name

Email address

Phone number

Address

Date of birth

Medical history

Treatment records

Consultation notes

Related documentation required to provide safe and appropriate care

Before-and-after photography, with consent where required

Payment and transaction details

We limit collection to what is reasonably necessary for these purposes.

B. Website Usage Data Automatically Collected

When you visit our website, we may collect limited technical information such as:

IP address

Browser type and version

Pages visited

Time and date of visit

Device identifiers

Referring URLs

General usage data

This information helps us:

Maintain website security

Improve website performance

Analyze usage trends

Evaluate marketing effectiveness

Website usage data does not include medical records and is not used to identify you unless required for security or legal purposes.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functionality

Remember preferences

Analyze traffic

Improve marketing performance

Cookies may be:

Session cookies, which are deleted when your browser closes

Persistent cookies, which remain until deleted

You may disable cookies in your browser settings. Some features of our website may not function properly if cookies are declined.

We may use analytics and marketing tools that utilize pixel tags or tracking scripts for website performance and advertising measurement.

Use of Information

We use your personal and health information to:

Provide safe and appropriate medical aesthetic care

Assess treatment suitability

Communicate about appointments and treatments

Provide follow-up care

Support prescribing and treatment management

Process transactions

Send service-related notifications

Improve services and client experience

Meet regulatory obligations

Your health information is used only for the purposes for which it was collected, or as otherwise permitted or required under Alberta’s Health Information Act.

We do not sell, trade, or rent your health information. We do not disclose health information for marketing purposes.

Marketing communications are sent only where permitted by law, and you may unsubscribe at any time.

Text Messaging

Bardöt Beauty sends text messages related to:

Appointment confirmations

Reminders

Booking updates

Service or product inquiries

Care-related communication

Mobile numbers are used solely for communication regarding your care, appointments, services, or inquiries.

We do not share mobile numbers for third-party marketing purposes.

You may opt out at any time by replying “STOP” to any message or contacting us directly.

Electronic Systems and Service Providers

We use secure third-party systems to support clinic operations, including:

Jane App for appointment scheduling and clinical record management

Secure payment processors, including Shopify and PCI-compliant providers

Email marketing platforms, including Mailchimp

Website analytics services

Other operational technology providers required to support our clinic and website

These providers are contractually required to:

Maintain confidentiality

Use information only for authorized purposes

Implement appropriate safeguards

Protect information in accordance with applicable legal requirements

We do not store full payment card details on our servers.

Disclosure of Information

We may disclose information:

To regulated health professionals involved in your care

To authorized clinic personnel within your circle of care

To service providers supporting clinic operations

During business transactions, such as a merger, acquisition, or sale of business assets

When required by law

To protect safety or prevent fraud

Health information is disclosed only as permitted or required under Alberta’s Health Information Act.

We do not sell, trade, or disclose your health information for marketing purposes.

Safeguards

We implement appropriate physical, administrative, and technical safeguards based on the sensitivity of the information, including:

Secure electronic medical record systems

Access controls and authentication measures

Staff confidentiality agreements and obligations

Controlled data retention

Secure destruction practices

While no system can guarantee absolute security, we take reasonable steps to protect your information from unauthorized access, loss, or misuse.

Retention

Health information is retained in accordance with:

Alberta’s Health Information Act

Professional regulatory requirements

Applicable Alberta and Canadian legislation

When information is no longer required, it is securely destroyed.

Transfers Outside Alberta or Canada

Information may be processed in jurisdictions outside Alberta or Canada when using secure service providers, including website, payment, scheduling, email marketing, analytics, and clinic operations platforms. When this occurs, we ensure appropriate safeguards are in place consistent with legal requirements.

Your Rights

Under Alberta’s Health Information Act, you have the right to:

Request access to your health information

Request correction of factual errors

Requests must be made in writing. We will respond within legislated timelines and requirements.

You may also:

Withdraw consent for marketing communications

Request information about how your data is handled

Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or wish to make a request regarding your information, please contact:

Privacy Officer

Bardöt Beauty Boutique Ltd.

2207 4 St SW #130

Calgary, Alberta

Email: Info@bardotbeauty.ca

If your concerns are not resolved, you may contact:

Office of the Information and Privacy Commissioner of Alberta